FAQ

Here are some common questions we get about SustainAble Home Goods.

What is your return policy?

• Exchange of store credit with proof of purchase only within 15 days of purchase
• Store credit can be given in the form of a gift card

How much does it cost to ship an item?

• We are happy to offer FREE shipping for in-store purchases of $250 or more
• Any other purchases made the shipping cost will be $9.

Are you accepting new vendors? How do I become a vendor?

• When new artisans come into the store inquiring about getting their work sold in SHG please tell them to email the following information to hello@yoursustainablehome.com:
• Name
• Email
• Website or Instagram
• Phone number
• They must have either an Instagram page or website where we can see their work in order to be considered. 
• At the moment we are only working with female artists

Where are you located?

• inside of Ponce City Market on the second floor across from Elk Head and directly next to Rhen's Nest.