FAQ
Here are some common questions we get about SustainAble Home Goods.
What is your return policy?
- Exchange of store credit with proof of purchase only within 15 days of purchase
- Store credit can be given in the form of a gift card
How much does it cost to ship an item?
- We are happy to offer FREE shipping for in-store purchases of $250 or more
- Any other purchases made the shipping cost will be $9.
Are you accepting new vendors? How do I become a vendor?
- When new artisans come into the store inquiring about getting their work sold in SHG please tell them to email the following information to hello@yoursustainablehome.com:
- Name
- Website or Instagram
- Phone number
- They must have either an Instagram page or website where we can see their work in order to be considered.
- At the moment we are only working with female artists
Where are you located?
- inside of Ponce City Market on the second floor across from Elk Head and directly next to Rhen's Nest.